Never Miss a Property Call Again

24/7 AI Call Handling for Property, Lettings & Facilities Teams

Raynix answers every call, understands the issue, captures the details, and takes action without overwhelming your team.

  • No missed maintenance or lettings enquiries
  • No manual call logging or note - taking
  • No unnecessary interruptions for you or your team
Hero Image

The Challenge

  • High inbound call volumes outside working hours
  • Agents spend hours on repetitive qualification
  • Maintenance issues lack structure and prioritisation
  • Operational teams interrupted instead of empowered
  • Emergency calls are delayed or missed
  • Short-let guests expect instant responses

As operations scale, manual handling becomes a bottleneck.

How Raynix Works

No missed calls. No voicemail backlog.

Raynix answers every inbound call, including:

  • After hours
  • Weekends
  • Holidays
  • Peak demand periods

Tenants, buyers, and contractors always reach a helpful response โ€” even when your office is closed.

Raynix doesnโ€™t just listen โ€” it has a conversation.

It asks smart follow-up questions and understands whether the call is about:

  • Maintenance
  • Electrical
  • Plumbing
  • Heating
  • Access issues
  • Emergencies
  • Lettings & Sales
  • Property availability
  • Viewing requests
  • Application questions
  • General enquiries

It automatically identifies:

  • The issue or enquiry
  • Urgency level
  • Property details
  • Caller identity and contact info

No forms. No confusion. Just clear information.

Every call is logged and structured for you.

Raynix creates a complete record including:

  • Call recording
  • AI-generated summary
  • Issue category (maintenance / lettings / sales)
  • Priority score
  • Recommended next action

Your team sees exactly what matters, without listening to long voicemails or chasing details.

For lettings and sales calls, Raynix can:

  • Answer availability questions
  • Capture tenant or buyer interest
  • Book viewings automatically
  • Route qualified leads to the right team

No missed opportunities. No manual follow-ups.

Raynix protects your teamโ€™s time.

  • Urgent issues are escalated instantly to the right person
  • Non-urgent requests are queued and handled during working hours
  • Routine enquiries never interrupt your day

Your staff stay focused โ€” Raynix handles the noise.

  • Faster response times
  • Happier tenants and applicants
  • No interruptions
  • Complete visibility
  • One system for maintenance and lettings
Platform Illustration

Built as a Platform

Raynix is designed to integrate seamlessly into existing systems and workflows.

  • Secure API access
  • CRM and operational system integrations
  • Webhook-driven events
  • Configurable rules and escalation paths

Where Raynix Is Used

๐Ÿ› ๏ธ

Maintenance Requests

Electrical fault, no heating and leak โ€” Raynix captures details, urgency, and escalates emergencies instantly.

๐Ÿ›๏ธ

Lettings & Viewings

Raynix answers enquiries, books viewings, and logs interest automatically.

๐Ÿ“ž

After-Hours Calls

Raynix works when your office doesnโ€™t โ€” weekends, evenings, holidays.

โš™๏ธ

Facilities & Contractors

Raynix routes issues directly to the right team or vendor.

Why Teams Choose Raynix

  • โœ” Never miss a call
  • โœ” Faster response times
  • โœ” Reduced staff workload
  • โœ” Happier tenants & clients
  • โœ” Clear accountability
  • โœ” No need to hire more staff

Raynix doesnโ€™t replace your team โ€” it removes friction.

Raynix Illustration

Book a Private Demo

See how Raynix fits into your operations and where automation delivers immediate impact.

Request a Demo